You cannot finish first in a game that has no finish line

Simon Sinek on finite versus infinite games, the legacy a career leaves, and why passion cannot be demanded.

SSSimon SinekInvitado
Canal
Lex Fridman Podcast
Publicado
21 mar 2020
Vídeo
37:49
Lectura
13 min
Original
inglés
Abrir en YouTube
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RESUMEN

En 30 segundos

Simon Sinek tells Lex Fridman that most of us are trying to win a game that was never designed to end. Finite games have rules, a clock, and a loser; infinite games — business, politics, a life — exist only to keep being played. The rest of the conversation is about what that does to a tombstone, to a workplace that watches the clock at five, and to leaders who confuse squeezing numbers with feeding a cause.

  1. 1"First" only exists in a finite gameFootball has a beginning, a middle, an end, and a loser. Business, politics, and a life have none of those, so the urge to be number one is a category error.
  2. 2The objective of an infinite game is not victory. It is to perpetuate the game and stay in it as long as possible. Try to win anyway, and trust, cooperation, and innovation decline on a predictable schedule.
  3. 3A tombstone has two dates. The dash between them is what gives a life meaning — the poem is literally called *The Dash* — and none of the trophies come along.
  4. 4Jack Welch pleased Wall Street and distressed employees. Sinek's colder point: a person can be extremely successful and leave a terrible legacy. Those two facts do not contradict each other.
  5. 5Working hard for something we love is passion. Working hard for something we don't care about is called stressThe hours look the same. The organizations that never offer a cause should not be surprised when people leave at five.
  6. 6Optimism is not foolishness and it is not blindnessIt may involve some naivete — a belief that things tend toward the good even in bad times — but war drains life and money, and peace does not.
TRANSCRIPCIÓN

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01

"First place" is a finite-game idea, and most organizations are playing the wrong sport

Lex Fridman, coming from robotics and game theory, tells Simon Sinek that finite games are the ones AI researchers know how to solve: fixed rules, a static objective, known players. Sinek's latest book, *The Infinite Game*, is about the other kind — business, politics, life itself — where the rules can change and the players are not all on the roster yet. Fridman asks for the objective function. In the cliché philosophical sense, what is the meaning of life?

Sinek starts with the philosopher James Carse, who first drew the finite/infinite distinction. Learning it, he says, shook his picture of how the world works, because almost everyone is raised to win, to be the best, to be number one. Sit with that for a moment and the concept of "first" only holds in a finite game: agreed rules, agreed objectives, known players, a beginning, a middle, and an end. If there is a winner, there has to be a loser. Zero-sum is the structure underneath.

An infinite game is built differently. Players are known and unknown, which means anyone can join. The rules are changeable, which means you can play however you want. The only objective is to perpetuate the game, to stay in it as long as possible. There is no such thing as winning a contest that has no finish line. When people import a finite mindset anyway — trying to be number one against metrics and timeframes nobody agreed on — the outcomes are consistent: trust falls, cooperation falls, innovation falls. Most organizations, Sinek says, run exactly this way. They reduce the beautiful, complex thing that is life or politics or business into something very narrow, and in that reduction they lose what makes the whole thing work over the long term.

02

The dash on the tombstone is the whole point, and Jack Welch's obituary already wrote his

Fridman will not let him off the hook. What objective is actually worth pursuing? Sinek goes to the tombstone. It carries the date you were born and the date you died. The life is the gap. There is a poem called *The Dash*, and the claim is the same: what you do between those two dates is what gives a life meaning. Live with a finite mindset — accumulate more power and money than anyone else, outdo everyone, be number one — and you still do not take any of it with you. You just die.

The people who get remembered the way we want to be remembered are remembered for what kind of people they were: devoted mother, loving father, what they were to other people. Jack Welch, the legendary CEO of GE, had just died. *The Washington Post* headline on his obituary, as Sinek recalls it, was that he pleased Wall Street and distressed employees. That is the legacy. A finite player obsessed with winning leaves short-term gains for a few and distress for many. Sinek is not erasing Welch's business record. He is pointing at a colder fact: extreme success and a bad legacy can sit in the same life without contradiction.

Every person, he says, gets to choose. Remembered for contributions or for detractions. A career spent being the most famous, or a life of service in which the people around you rise, the community is left better than you found it, the organization is in better shape than when you arrived. That second kind of legacy, he thinks, is the one most of us actually want.

03

A just cause is an unfinished iceberg, and optimism is the decision to see the silver lining

What does an infinite mindset look like on a Tuesday? What makes someone want to get out of bed, and stay up too late because they are excited? For Sinek it is a just cause: a vision bigger than himself that his work gets to serve. He wakes up to a world that does not exist yet, one where the vast majority of people wake up inspired, feel safe at work, and go home fulfilled. We do not live in that world, so there is still work to do. That is the thing that drives him. His touchstone is simpler still: inspire people to do the things that inspire them.

A career, he says, is an iceberg. When you have a vision, only you can see the mass under the water. You start working and a little ice shows, and a few other people can see what you imagined and want to help build it. Have a lot of success and a huge berg sits above the waterline, and strangers tell you that you have accomplished so much. What you still see is everything underneath that is not done. Outsiders score you on the part that is visible. You score yourself on the part that is not. The gap does not shrink with success; it is the structure. Realizing the iceberg — moving more of the vision from imagination into reality, from unknown to known — is necessarily incremental. It cannot be fast-forwarded.

Fridman compares himself to Prince Myshkin in Dostoevsky's *The Idiot*, treated as a fool because he is optimistic, and asks where Sinek's optimism comes from. Sinek's version is seeing the silver lining on every cloud. Even tragedy brings people together. The question is whether you can see the beauty that is in everything. Optimism is not foolishness and it is not blindness, though it probably involves some naivete: a belief that things will get better, that we tend toward the good even in struggle. War, he argues, cannot be sustained; peace can. War costs life and money. Peace takes work, he is not pretending otherwise, but it does not drain resources the same way. Stable, optimistic things are more sustainable than chaotic ones. Kindness is not only morally better. Over a long enough stretch it is cheaper.

Fridman offers the counter: conflict and the desire for power look central to human nature, so war never ends. Sinek does not deny the observation. He files himself with the idealists. Idealism is good, he says, and he is not a fool who thinks the ideals come true. Of course there will never be world peace. That is not a reason not to die trying. A vision should be idealistic, and for all practical purposes impossible. The milestones that move us closer to it are what make a life and a job feel like they belong to something larger. Impossible does not mean we should not try. We are still moving the ball down the field. Things are still getting better, even if the ideal state never arrives.

04

He wants the ideas to outlive him. He does not think death is why he writes them.

Human life ends. Fridman asks how Sinek thinks about his own mortality, whether he is afraid of it. Sinek is cognizant and does not dwell. He has not contributed everything he wants to contribute, and he would like more time on Earth to keep working toward the vision. Some people treat ideas as a kind of immortality. Fridman then cites Ernest Becker's *The Denial of Death*: most of human cognition and culture, in that argument, is an illusion built to hide from ourselves that we will die. Applied to Sinek, the TED Talk seen by millions might be a fight against biological mortality, a bid to make ideas that outlast the body.

Sinek splits the answer. He would like the ideas to live beyond him. That is a good test of whether they had value in other people's lives, and other people still talking about them after he is gone may be the greatest complement a piece of work can get. He does not think awareness of mortality is what drives him. Desire to contribute drives him. The pleasure and fulfillment of inspiring others. As pure as that.

Fridman asks about ego. The name is extremely well known. Would the work look different if it were not attached? For years, Sinek says, he hated that it was. He had a rule: no face on the cover, no face on the front of the website. He fought the publisher over the size of his name on the book and wanted it tiny, because it was not about him, it was about the ideas. They wanted the name at the top. He refused. None of his books have his name at the top, because he will not allow it. "The idea has to be bigger than me. I'm not bigger than the idea." He also knows he has become the messenger. The message is still larger, and the messenger has a responsibility whether he likes it or not. He accepts it, and he is happy to do it.

05

Passion is an output. You cannot order someone to have it.

Fridman describes a culture that will not stop talking about sleep, diet, meditation, and vacation — none of which anyone can argue against — and then states his own position: given passion for the work, especially in engineering, hard work outranks sleep. He knows it will get pushback. He jokes that it is the crazy Russian engineer talking. Sinek calls it a short-term strategy. Sacrifice health for work and it catches up. Keep going and you get sick. Refuse to take care of yourself and the body shuts you down, sometimes with something worse than a cold. Studies of executives, he says, show that people who sleep a full night and stop at a reasonable hour accomplish more than the ones burning midnight oil, because the brain works better rested. Work hard, but why not work smart?

Fridman grants that this is a hundred percent right, which is exactly the problem. The weak part of the mind uses the correct fact as an excuse. It manufactures reasons not to do the thing. Sinek accepts the early-days exception: pour energy in at the beginning to get something standing, and know it is not sustainable. At some point you slow down, or the body slows you down for you. You choose, or it chooses. Are people getting soft? He warns against broad generalizations, then admits that in workplaces you do hear the complaint: more people than before look at the watch at five and say goodbye. The question is whether that is the people, or the organizations that never gave them something to believe in.

You cannot manufacture passion. You cannot walk up to someone and tell them to be passionate. Passion is an output, not an input. Working hard for something we love is passion. Working hard for something we don't care about is called stress. Either way, we are working hard. If leaders will not offer purpose, will not say the work is worth more than the money it makes, then yes, Sinek is leaving at five, because he does not really care about making you money. A few people are getting rich on the hard work of others. If you will not look after me, and you will lay me off at year-end because you missed arbitrary projections, why would I offer hard work and loyalty? Do not rush to blame people for going soft. Blame leaders who cannot or will not offer something larger than a product or a number.

Fridman brings up *Whiplash*, the drum teacher who abuses a student to the edge and, in the romance of it, pulls out the best. Some of Fridman's own best mentor relationships have looked toxic from outside, especially around Olympic athletes. Sinek does not love the movie. Being hard on someone is not the same as toxicity. A Marine drill instructor is very hard, then on the last day of boot camp takes the hat off and becomes a human being, and of the three or four assigned to a group, the one whose respect everyone wants is the hardest. That only works if the instructor actually believes in the person and can see the potential. It is not a formula: be toxic, get results. It has to be done with absolute love, and done responsibly. Some people can take more pressure than others. Sometimes you get equal or better results without the toxicity. Elon Musk, Steve Jobs, Amazon: none of them, Sinek notes, lied about the culture. Even people who like Amazon often do not last more than a couple of years before they burn out. Honesty at least lets people choose. Jobs was not easy. He also gave people room to create at a level they could not reach anywhere else, and he did not just want executors of his ideas. People accomplished more than they thought they were capable of. That, Sinek says, is wonderful.

06

The school-bus test, two kinds of pressure, and a last day spent on beauty

Fridman names the tension: Sinek talks about the infinite game and not thinking short-term, and some of the most brilliant people alive get pushed by Musk into the best work of their careers and then leave. Sinek draws a line. Getting a lot out of people in the short term is not the same as building an organization that can survive any individual. Most entrepreneurial companies fail the school-bus test: if the founder is hit by a school bus, does the business continue, or does everyone go find a job? Take the inspired visionary away and the thing collapses. Is that a company, or a force of personality? Too many founders have to be in every meeting, make every decision, invent every idea, because if they don't, who will? Sometimes that is ego — only I can. Sometimes things went well for so long that they forgot. Sometimes it is a failure to build training, or to hire people who could replace them, who might be smarter. Browbeating is one strategy, not always the best. Companies should be honest about the culture they actually created. Someone walked into Apple from a big company, ego large, reciting accomplishments, and was told: we don't care what you've done. The question is, what are you going to do?

Can Twitter live without Jack Dorsey? We will find out, Sinek says, and of course it is possible. Microsoft under Steve Ballmer might not have survived if the company had not been so rich; Satya Nadella put it back on a visionary track, and people want to work there again. Ballmer's pressure was mainly to hit numbers. That did not work. There are two kinds of pressure. Pressure to hit numbers, arbitrary deadlines, a stock-price target — keep it, Sinek is out. Pressure because you believe people can do better work in service of a vision larger than all of us, a contribution to the greater good of society — then go ahead, he will take it. Jobs and Musk, as he reads them, believed they were improving society. The work was more valuable than any individual, so the team looked left and right and accepted the heat. Pressure to make the widget move a little faster is soul-sucking. That is not passion. That is stress. A lot of leaders confuse the two. Making people work hard is not what makes them passionate. Giving them something to believe in is. Once you have that, turning up the pressure — done the right way — brings people together.

Last question, ninety seconds, and he cannot spend it with family: if tomorrow were the last day, sunrise to sunset, what would it look like? Sinek would fill every sense with things he finds beautiful. Look at beautiful art, listen to beautiful music, taste incredible food, smell something amazing, touch something beautiful. Fridman notes how rarely anyone just listens to music anymore, devices off. What would be playing? Not Led Zeppelin. Probably a Beatles song. Definitely some Beethoven. The classics. After a conversation about causes larger than the self, the last day has no mission in it at all — only art, music, food, and touch. Fridman closes with Sinek's own line: there are only two ways to influence human behavior. You can manipulate it, or you can inspire it.

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