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PersonMarc BenioffLanguageEnglishLengthUnder 15 min
Slides13:33EN
Matthew Berman· Jan 7, 2025Salesforce’s Agentforce 2.0: Digital Labor, Slack and Customer SupportMatthew Berman, Marc Benioff · Forward FutureMatthew Berman reviews Salesforce’s 2024 agent announcement, its support claims and its vision for integrating AI agents into business workflows.AI agentsEnterprise AIWorkflow automation+2