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ThemaCustomer support automationPersonMatthew BermanLängeUnter 15 Min.
2 Folien1:15EN
Matthew Berman· 23. Juli 2026Using Codex to Negotiate a Return and Subscription RefundMatthew Berman · Forward FutureMatthew Berman describes delegating two customer-service conversations to an AI agent and reports the outcomes.Computer usePersonal agentsCustomer support automation+1
3 Folien10:12EN
Matthew Berman· 27. Dez. 2023A 2023 Tutorial for a Family Tech-Support Bot on TelegramMatthew Berman · Forward FutureIn a Botpress-sponsored demonstration, Matthew Berman builds a friendly support assistant and connects a version to Telegram. The interface and account requirements are historical.Customer support automationAgentenWorkflow automation+1
Folien0:14EN
Matthew Berman· 19. Dez. 2023A ServiceNow AI Customer-Service DemoMatthew Berman · Forward FutureA brief partner promotion shows an AI assistant responding to a customer’s order issue.Customer support automationAI agentsEnterprise-KI