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52:41EN
Unsupervised Learning: With Jacob Effron· 2024년 3월 6일팟캐스트A Broken Belt Buckle Turned Gucci's Call Center Into a Sales Floor진행자 Jacob EffronSalesforce AI CEO Clara Shih on Service GPT, Einstein Copilot, and why trust—not cost—is the real bar to enterprise scale.
57:08ENUnsupervised Learning: With Jacob Effron팟캐스트Shipping Finn: Intercom's Product Playbook for the ChatGPT Era진행자 Jacob EffronDes Traynor explains how Intercom pivoted to AI, shipped Finn, built guardrails, and turned customer support into a product lab for LLMs.