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Topic
Customer support automation
Person
Sarah Guo
Length
15–30 min
27:14
EN
No Priors: AI, Machine Learning, Tech, & Startups
· Dec 7, 2023
Podcast · 2 speakers
Seven People Did the Work of 700. Salesforce's AI Chief Says Enterprise AI Is Still in the Second Inning
SG
EG
Host Sarah Guo, Elad Gil
Clara Shih tells Sarah Guo and Elad Gil why Salesforce built a shared LLM platform, why data cleanup beats model shopping, and why AI is becoming the enterprise UI.
Enterprise & strategy
Enterprise AI
AI Strategy
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