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TopicCustomer support automationLength15–30 min
27:14EN
No Priors: AI, Machine Learning, Tech, & Startups· Dec 7, 2023Podcast · 2 speakersSeven People Did the Work of 700. Salesforce's AI Chief Says Enterprise AI Is Still in the Second InningHost Sarah Guo, Elad GilClara Shih tells Sarah Guo and Elad Gil why Salesforce built a shared LLM platform, why data cleanup beats model shopping, and why AI is becoming the enterprise UI.Enterprise & strategyEnterprise AIAI Strategy+3