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Sequoia Capital· Jul 23, 2024PodcastKlarna's AI Took 700 Customer-Service Jobs. The Secret Was the ManualCEO Sebastian Siemiatkowski tells Sequoia how an OpenAI guinea-pig bet, a dispute-queue Slack message, and documentation written for an amnesiac employee produced $40 million of profit.
1:00:28ENSequoia Capital· Jul 9, 2024PodcastScaling Laws Aren't Done. Don't Lock Yourself Into Yesterday's Architecture.Microsoft CTO Kevin Scott on why the exponential is still compounding, why inference will dwarf training, and why a language model is the world's crappiest database.
59:11ENSequoia Capital· Jun 25, 2024PodcastDon't Train a Model. Factory's Founders Say Go Dig for GoldMatan Grinberg and Eno Reyes tell Sequoia's Training Data why they sell a fleet of job-specific droids on top of other people's models — and how that stack just took SWE-bench from 14% to 19%.