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ThemaCustomer support automationPersonLenny Rachitsky
1:23:20EN
Lenny's PodcastPodcast · 2 StimmenBack From the Brink: How Intercom's Founder Rebuilt a Stalled SaaS Company Around the Fin AI AgentGast: Eoghan McCabe · Moderation: Lenny RachitskyIntercom CEO Eoghan McCabe describes the strategy, pricing, culture and personal changes behind turning a plateauing SaaS business into an AI-agent company.Unternehmen & StrategieEnterprise-KIAI Strategy+3